How to resolve "Windows Protected Your PC" message when installing Cycle

How to resolve "Windows Protected Your PC" message when installing Cycle

Occasionally, when first running the Cycle installer, the following error message may be encountered.

 

mceclip0.png

 

To resolve this issue, simply click on the "More info" link.  That will display more information about the app that is being prevented from starting.  Additionally, a "Run Anyway" button will also appear at the bottom of the window.  Double check that the "App:" referenced in the is the same file that you've downloaded from the Cycle Portal, and that the publisher is Tryon Solutions (Tryon Solutions, Inc).  Once that has been verified, you can clic on the "Run Anyway" button.

 

mceclip1.png

 

The Cycle installer should now execute properly.

 

    • Related Articles

    • Cycle 2 Install FAQ

      The Cycle install process and post-install authentication process has changed as of the release of Cycle 2.9.2. This process applies to Cycle 2.9.2 and all future versions of the Cycle 2 Application. This article contains frequently asked questions ...
    • Cycle 2 Install Guide

      This article covers the process of installing the Cycle Client on your device and the steps required to authenticate using your Cycle Cloud credentials. The release of Cycle 2.9 kicked off our incremental move toward the cloud, leveraging more modern ...
    • Testing Cycle Access Token URLs

      Cycle requires an access token associated with a license in order to use the application.   It is necessary for the Cycle application to communicate with Azure B2C to secure this access token. Certain firewall or proxy configurations on your ...